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Use Deploy to Channel for Conversational Agent Graphs on WhatsApp, Slack, Microsoft Teams, web chat, Twilio voice, email, and similar messaging surfaces.
Connect the channel in Integrations before deploying. Each channel generates DEV, UAT, and PROD webhook URLs — assign your build per environment as you promote.

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Prerequisites

  1. A Saved Agent Graph with at least one Agent Build (Builds overview).
  2. Channel credentials configured under workspace Integrations → Channels (or Studio → Integrations → Channels).
  3. Env. variables set for the target environment if the graph or tools require secrets (Build environments).

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Deploy to a channel

  1. Open Graph Studio for the Conversational Agent Graph.
  2. Connect the channel if you have not already:
    1. Workspace Integrations → Channels → pick the channel type (Supported channels).
    2. Complete credential and webhook fields for Development first.
  3. Click Deploy → Deploy to Channel.
  4. Select the channel integration and environment (start with DEV).
  5. Assign the Agent Build so inbound messages run that exact pinned snapshot.
  6. Copy the environment-specific webhook URL into the provider (Slack Event Subscriptions, Teams messaging endpoint, etc.) if not already linked.
  7. Send a test message on the channel; verify the run in Observability logs.
  8. Promote the build assignment to UAT / PROD when validated.
Integrations hub Channels tab

Integrations hub — connect channels before Deploy to Channel

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Channel guides