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Both Slack and Teams use workspace Integrations for credentials and Deploy to Channel to assign an Agent Build per DEV / UAT / PROD. See dedicated guides for platform-specific Azure or Slack app steps.

Slack only

Full Slack app and webhook walkthrough.

Microsoft Teams only

Azure registration and Bot Framework endpoint.
Once connected, your Conversational Agent Graph can:
  • Reply to users in real time
  • Send automated updates or alerts
  • Handle support conversations from Slack or Teams
Slack channel configuration form

Slack integration configuration

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Slack — quick path

  1. Integrations → Slack → Add Configuration — Signing Secret + Bot Token.
  2. Create a Slack app with bot scopes (chat:write, channels:read, im:history, etc.).
  3. Paste DEV webhook URL into Event Subscriptions → Request URL.
  4. Deploy → Deploy to Channel — assign Agent Build to DEV.
Full detail: Slack channel guide.

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Microsoft Teams — quick path

  1. Integrations → Teams → Add Configuration — App ID, App Password, Tenant ID.
  2. Register an app in Azure Portal; create a client secret.
  3. Set Bot Framework Messaging endpoint to Phinite DEV webhook URL.
  4. Deploy → Deploy to Channel — assign Agent Build to DEV.
Full detail: Teams channel guide.

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Shared deploy checklist

Keep separate configurations per workspace environment. Promote build assignments and webhook URLs together when moving to PROD.

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Common issues

Invalid Request URL / endpoint — URLs must be HTTPS and publicly reachable. Auth failures — re-copy tokens or secrets; confirm scopes (Slack) or client secret not expired (Teams). Wrong build running — verify Deploy to Channel assignment matches the environment users message.