Comparison
| Type | Best for | Triggers | Channels |
|---|---|---|---|
| Conversational | Real-time chat/voice | Intents, chat events | Web Chat, WhatsApp, Slack/Teams, Twilio |
| Asynchronous communication | Inbound email | ||
| Autonomous | Background automation | Schedules, webhooks | N/A |
Building Assistants
Types of Assistants
Conversational, Email, and Autonomous assistants and when to use each.