Skip to main contentTerms
- Assistant: An AI capability (Conversational, Email, Autonomous) powered by flows
- Flow: Visual workflow of blocks, edges, variables, and logic
- Agent: An LLM-driven block with prompt, tools, variables, and RAG
- Tool: Reusable capability that performs external actions
- RAG: Retrieval-Augmented Generation; attaches knowledge collections
- Intent: Classification of user utterance that maps to a flow
- Trigger: Event that starts a flow (webhook, cron, email)
- Build: Versioned package of flows/tools for deployment
- Environment: Dev, UAT, or Production runtime context
- Session: A single interaction run (chat, call, or execution)
- Token: Unit of LLM usage for cost/usage tracking
