Microsoft Teams

Connecting Your Agentic Bot to Microsoft Teams

Your chatbot can:

• Respond to Teams users
• Send proactive updates
• Provide support in Teams

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Step 1: Create a New Configuration

Integrations → Teams → ➕ Add Configuration → fields:

• Microsoft App ID
• Microsoft App Password
• Microsoft Tenant ID
• (Optional) Channel ID, Conversation ID
• Configuration Name

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Step 2: Register the bot in Microsoft Azure

1. Azure Portal → App registrations → + New registration
2. Fill:
   • Name: Agentic Bot for Teams
   • Supported accounts: Any org + personal
   • Redirect URI: if applicable
3. Register, then copy:
   • Application (Client) ID → Microsoft App ID
   • Directory (Tenant) ID → Microsoft Tenant ID

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Step 3: Create a Client Secret (App Password)

Certificates & secrets → + New client secret → copy Value immediately → store securely → paste into config.

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Step 4: Save and get Webhook URLs

On Save, Webhook URLs are generated for DEV/UAT/PROD.

Example:

https://api-server-dev.yourdomain.ai/teams/xxxxxxxx/development

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Step 5: Connect Webhook to your Bot

Paste the environment-specific Webhook URL into your Bot Framework → Messaging Endpoint → Save.

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Proactive messages (optional)

Add either channelId (for channels) or conversationId (for personal 1:1) into the configuration.

To get IDs:

• Message bot getchannelid → bot replies with channelId
• Message bot getconversationId → bot replies with conversationId