> ## Documentation Index
> Fetch the complete documentation index at: https://docs.phinite.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Telephony Metrics

> Track calls, durations, and call quality for voice assistants.

## Metrics

* Call count, duration, drop rate
* ASR accuracy, latency

## Use cases

* Quality monitoring
* Vendor comparison
* Capacity planning