> ## Documentation Index > Fetch the complete documentation index at: https://docs.phinite.ai/llms.txt > Use this file to discover all available pages before exploring further. # Integrations Hub > Set up channels for conversational assistants and connect predefined tools in Graph Studio. ## Overview Phinite integrations fall into two surfaces: * **Channels** — deploy assistants on WhatsApp, Slack, Teams, Email, Twilio Voice, and AI Chat. * **Predefined Tools** — connect third-party APIs once under Integrations, then enable subtools per agent in Graph Studio. Integrations Overview-img ## Channels Channel docs cover assistant deployment and inbound/outbound messaging on each surface. Predefined tools with the same name (e.g. WhatsApp) have separate API documentation under Predefined Tools. Configure email channel for inbound/outbound message handling. AI chat actions and conversational AI integration. Connect Slack as a conversational channel. Connect your agentic chatbot to Microsoft Teams. Connect Twilio for voice assistants. Connect WhatsApp for conversational assistants. ## Predefined Tools ### CRM & Sales Enrich people and organizations, search prospects, and manage accounts, contacts, and deals via the Apollo.io API. Manage a Close CRM account — leads, contacts, opportunities, tasks, and activities (notes, calls, emails, SMS, meetin... Manage a Copper CRM account — people, companies, leads, opportunities, tasks, projects, activities, plus account/conf... Manage Freshsales CRM contacts, accounts, deals, notes, tasks, and perform search via the Freshsales REST API. Create, read, update, delete, and search HubSpot CRM records (contacts, companies, deals, tickets) and retrieve objec... Manage Insightly CRM records — contacts, organisations, leads, opportunities, projects, tasks, and events — via the I... Manage Microsoft Dynamics 365 Business Central companies, customers, vendors, items, sales/purchase invoices, sales o... Manage Outreach.io sales-engagement resources — prospects, accounts, sequences, sequence enrollments, mailboxes, task... Manage Pipedrive CRM deals, persons, organizations, activities, notes, pipelines, leads, products, and deal-products ... Connect Salesforce to create and update leads, accounts, and opportunities, Manage Salesloft sales-engagement data — people, accounts, cadences and memberships, users, notes, tasks, calls, emai... ### Marketing & Social Manage an ActiveCampaign account — contacts, tags, lists, deals, accounts, plus contact-tag/list associations and cus... Manage Customer.io people, events, devices, segments, campaigns, transactional messages, and message history via the ... Manage an Instagram Business or Creator account — profile, media publishing, comments, insights, hashtags, stories, a... Send emails, manage contacts and lists, create single sends, retrieve templates, handle suppressions, and view stats ... ### Customer Support Manage Front shared-inbox communication — conversations, messages and replies, contacts, inboxes, channels, teammates... Manage Gorgias helpdesk resources — tickets, ticket messages, customers, users, tags, and views — via the Gorgias RES... Manage Help Scout Mailbox support resources — conversations, threads, customers, mailboxes, users, and tags — via the... Manage Intercom contacts, companies, conversations, notes, tags, admins, and help-center articles via the Intercom RE... Manage a Kustomer account — customers, conversations, messages, notes, tasks, companies, tags, teams, users, and shor... Manage Zoho Desk help-desk tickets, comments, contacts, accounts, agents, departments, and knowledge-base articles vi... ### Communication & Messaging Send messages and manage a Facebook Messenger bot via the Messenger Platform — text, attachments, quick replies, temp... Read, search, draft, send, and reply to emails... Manage Google Meet spaces, conference records, participants, recordings, and transcripts via the Google Meet REST API... Manage Microsoft Teams teams, channels, messages, chats, members, online meetings, and Planner tasks via the Microsof... Send and manage Slack messages, reactions, channels, users, scheduled messages, and pins via the Slack Web API. Send messages and approvals in Microsoft Teams, integrate Graph permissions, Send and receive Telegram bot messages, automate support, deliver notifications, Send SMS/MMS, make voice calls, manage recordings, accounts, phone numbers, conferences, and Conversations via the Tw\... Send SMS and multi-channel messages, run phone verification (OTP) and number insight lookups, and manage account bala... Send WhatsApp messages (text, media, location, contacts, reactions, interactive messages, templates) and manage media... Manage Zoom meetings, users, webinars, cloud recordings, chat channels/messages, and past-meeting participants via th... ### Productivity & Collaboration Create, update, and query events, check availability, send invites, Upload, download, search, and share files, manage folders and permissions, Read, write, and append spreadsheet rows, format ranges, and automate Read and update Notion pages and databases, search content, append Create, edit, preview, convert, and compare documents, spreadsheets, and presentations via Zoho Office Integrator. ### Analytics & Business Intelligence Manage Amplitude event tracking, analytics queries, taxonomy, cohorts, and user lookups via the Amplitude REST APIs. Query BigQuery datasets with SQL, inspect tables, export results, and Query Looker data, manage Looks, dashboards, folders, users, and scheduled plans on a Looker BI instance via the Look... Manage Mixpanel event tracking, identity, user/group profiles, analytics queries, cohorts, annotations, and lookup ta... Manage Power BI datasets, reports, dashboards, workspaces (groups), dataflows, and gateways via the Power BI REST API. Manage Tableau workbooks, datasources, views, users, groups, and projects via the Tableau REST API. ### Databases & Data Storage Manage Azure Blob Storage containers and blobs via the Azure Blob Storage REST API. Manage Azure Cosmos DB containers and items (documents) via the Cosmos DB REST API. Perform CRUD and aggregations on MongoDB collections, manage indexes, Execute queries, manage tables and schema, and perform CRUD operations on a MySQL database via async connection. Run Redis operations — strings, hashes, lists, sets, sorted sets, pub/sub, TTL management, and server info via the Re... ### Cloud & DevOps Manage Azure resources via the Azure Resource Manager REST API — subscriptions, resource groups, virtual machines, st... Manage Docker containers, images, networks, and volumes on a remote Docker daemon via the Docker Engine REST API. 'Manage repositories, issues, and pull requests: create tickets, comment, Manage Google Cloud Platform resources — Compute Engine VMs, Cloud Storage buckets and objects, Cloud SQL instances, ... Create, search, update, and transition Jira issues, add comments, and Manage ServiceNow incidents, change requests, problems, users, knowledge articles, CMDB CIs, and any table record via... ### Identity & Security Manage an Auth0 tenant via the Management API v2 — users, roles, user blocks, applications, connections, organization... Manage Okta users, groups, applications, user lifecycle, and system log events via the Okta Management API. ### Finance & Payments Interact with the Braintree (PayPal) GraphQL API — run GraphQL queries/mutations plus convenience operations for tran... Manage Chargebee billing — customers, subscriptions, invoices, transactions, credit notes, and the product catalog (i... Manage PayPal operations — orders, payouts, invoices, products, billing plans, and subscriptions via the PayPal REST ... Manage Razorpay orders, payments, refunds, customers, items, and settlements via the Razorpay REST API. Manage a Recurly subscription-billing site — accounts, subscriptions, plans, invoices, transactions, and coupons — vi... Manage Square payments, refunds, orders, catalog, customers, cards, invoices, payment links, subscriptions, inventory... ### E-Commerce & Shipping Manage ShipStation shipping and fulfillment — orders, shipments and labels, carriers, products, customers, warehouses... Manage a Shopify store — create, update, and retrieve products, orders, and customers via the Shopify Admin REST API. ### HR Management Access Workday HCM data — workers, organizations, job profiles, positions, locations, time off, and business titles v... ### Forms & Surveys Manage Tally forms, submissions, webhooks, workspaces, and organization members via the Tally REST API. ### AI & Developer Tools Connect any REST API with configurable auth, headers, and retries, Run privacy-first web, news, and image searches with rich snippets, Scrape pages into clean markdown, crawl domains, extract structured Dynamically proxy any tool exposed by a remote MCP server over SSE or Streamable HTTP transport with optional authent...