> ## Documentation Index
> Fetch the complete documentation index at: https://docs.phinite.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels

> Where assistants interact: web, messaging, voice, and email.

## Supported channels

<Frame>
  <img src="https://mintcdn.com/phinite/CsvXlTaZGRj4c64T/images/Channels.png?fit=max&auto=format&n=CsvXlTaZGRj4c64T&q=85&s=8ab759cdd11a76318c88e22999765def" alt="Channels.png" width="1910" height="875" data-path="images/Channels.png" />
</Frame>

* [Web Chat](/channels/webchat)
* [WhatsApp](/channels/whatsapp)
* [Slack / Teams](/channels/slack-teams)
* [Twilio Voice](/channels/twilio)
* [Email](/channels/email)

## Configuration

* Authentication and handshake per channel
* Environment-specific settings

## Best practices

* Map channel inputs to standardized variables
* Monitor channel-specific latency and limits